Who Are We?

Chrono Aviation was founded in Québec City in 2012. At its inception, the airline operated a Pilatus PC-12 and employed two pilots. Chrono quickly attracted a clientele looking for a comfortable, efficient, and safe flying experience.

After a decade of operations, Chrono Aviation has expanded its fleet to 15 aircraft and employs over 200 people. Chrono is a Québec-based airline offering charter-only flights, with aircraft seating between 9 and 120 passengers. With bases in Montréal and Québec City, Chrono continues its expansion and strengthens its position as a leader in the air charter industry in Québec and across Canada.

Role and Context

As the Manager, Operations Control Centre (OCC), you will be at the heart of flight coordination, managing unforeseen events and optimizing resources. Your mission: to work with the team to ensure seamless operations, anticipate organizational turbulence, and make quick, effective decisions to keep everything on track.

Key Responsibilities

•             Oversee and optimize air operations to ensure punctuality, safety, and efficiency of flights.

•             Lead and motivate the OCC team—because a great leader makes all the difference.

•             Implement operational strategies to maximize resource utilization and anticipate unforeseen events.

•             Manage complex and urgent situations (unpredictable weather, delays, operational constraints) with quick and informed decision-making.

•             Ensure compliance with Transport Canada regulations and company policies.

•             Establish clear and effective communication with crews, ground services, and other departments.

•             Analyze operational performance and propose solutions for continuous efficiency improvements.

•             Actively participate in crisis management and contingency planning to ensure flight continuity.

•             Collaborate with senior management to align operations with the company’s strategic objectives.

•             Supervise and train OCC members to maintain a high level of competency and strong team spirit.

Key Competencies

•             Strong leadership – You know how to engage a team and set the course.

•             Analytical mindset and composure – You stay calm under pressure and find solutions to unexpected challenges.

•             Excellent communication – You excel at delivering the right information at the right time.

•             Rigorous and organized – In aviation, every detail matters.

•             Adaptability and stress management – Every day brings surprises, and you’re ready to handle them.

Position Requirements

•             Education in aviation, operations management, air transportation, or a related field (or equivalent relevant experience).

•             Holding a Flight Dispatcher License is a strong asset.

•             Significant experience in air operations management, ideally within an OCC.

•             Solid knowledge of Canadian aviation regulations (Canadian Aviation Regulations – CARs).

•             Experience managing multidisciplinary teams in a high-pressure environment.

•             Expertise in crisis management and risk mitigation strategies—because prevention is better than cure.

•             Availability and flexibility, as aviation operations never really stop.

•             Fluency in French is required for this position. Additionally, a strong command of English is necessary to interact with English-speaking clients in Canada and worldwide.

What We Offer

•             Full-time position based at our Québec City base.

•             A dynamic work environment that encourages innovation, with a flexible schedule tailored to our shared needs.

•             A comprehensive benefits program (dental care, disability, life insurance, and paramedical services), with a generous employer contribution from day one.

•             Access to healthcare professionals anytime, anywhere, through telemedicine.

•             A company-matched retirement savings plan to secure your financial future.

•             A paid day off on your birthday—our gift to you!

•             A support program for life events, including births, weddings, and bereavements.

•             Participation in social committee activities, including after-work gatherings, themed meals, and social and sports events.

•             Tuition reimbursement for post-secondary education.

•             Job security and advancement opportunities within the company.

One Last Thing...  At Chrono, things move fast! You’ll thrive here if you’re proactive and ready to embrace change.

If you skimmed through this posting because you were eager to know how to apply—this is your sign! Send us your application today!

Only selected candidates will be contacted for an interview. However, we keep résumés on file for six months. Since our needs are constantly evolving, stay tuned for future opportunities.

Chrono Group is committed to fostering an inclusive, equitable, and respectful work environment for all. We value diversity in all its forms and encourage applications from individuals of all backgrounds, regardless of gender, age, ethnicity, religion, sexual orientation, disability, or any other protected characteristic. Together, we strive to build a company culture where everyone feels valued and supported in their professional growth.