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Support Technician (Fleet Management) (YHU)
St-Hubert
- St-Hubert, Quebec
Who are we?
Chrono Aviation was founded in Quebec City in 2012. In its early days, the airline operated a Pilatus PC-12 and employed two pilots. Chrono quickly attracted clients seeking a comfortable, efficient, and safe flying experience.
After a decade in business, Chrono Aviation has expanded its fleet to 12 aircraft and employs over 200 people. Chrono is a Quebec-based airline offering planes that can accommodate between 9 and 189 passengers, exclusively for charter flights. With bases in Montreal and Quebec City, Chrono continues its expansion, reinforcing its position as a leader in the charter flight industry in Quebec and Canada.
Role and context
The Support Technician (Fleet Management) works closely with the Fleet Management Department, Maintenance Control (PRMCS), Planning, Technical Records, and Quality Assurance. Acting as a representative of the Fleet Manager for responsibilities defined in the Maintenance Control Manual (MCM), the technician provides the technical, documentary, and analytical support required to maintain airworthiness, regulatory compliance, and the operational efficiency of the fleet.
Key responsibilities
• Assist PRMCS, the Fleet Manager, and the Planning and Technical Records departments in their day-to-day operations.
• Ensure that maintenance schedules, Airworthiness Directives (ADs), Service Bulletins (SBs), and components are accurately entered and kept up to date in the computerized maintenance system.
• Provide technical support to maintenance technicians and maintenance operations control.
• Contribute to resolving issues related to non-compliances, audit findings, and SMS reports.
• Participate in the management and monitoring of Reliability, RVSM, ETOPS, and Autoland programs, as required by operational needs.
• Support the Quality Assurance system in collaboration with the Quality Assurance Manager.
• Act as a technical liaison between the company and external vendors during heavy maintenance activities.
• Maintain, organize, and conduct research in technical archives to support fleet management.
• Support PRMCS, as required, on matters related to airworthiness and regulatory compliance.
• Perform any other related duties associated with the position.
Key skills
• Thoroughness and attention to detail
• Strong analytical and problem-solving skills
• Ability to work in a multidisciplinary team environment
• Strong sense of responsibility and compliance
• Autonomy and professionalism
Specific job requirements
• College diploma (DEC) or equivalent training in aircraft maintenance, aerospace engineering, or a related field, or equivalent experience.
• Relevant experience in fleet management, maintenance planning, or technical control (a significant asset).
• Solid knowledge of the Canadian Aviation Regulations (CARs) and airworthiness requirements.
• Experience with a computerized maintenance management system (e.g., RAAS, CAMP, or equivalent).
• Ability to interpret maintenance schedules, ADs, SBs, and technical documentation.
• Strong technical writing skills and experience maintaining regulatory records.
• Proficiency with computer tools (Office suite, databases, internal systems).
• Fluency in French is required for this position. In addition, a strong command of English is required to interact with English-speaking clients in Canada and internationally.
What we can offer you
• Full-time position at our St-Hubert base.
• Work in a dynamic environment that encourages innovation.
• Comprehensive benefits package (dental, disability, life, and paramedical coverage) with generous employer contributions from day one.
• Access to telemedicine services anytime, anywhere.
• Secure your financial future with our retirement savings plan, with company contributions.
• Take the day off on your birthday—it’s on us!
• Benefit from our support program for births, weddings, and bereavements.
• Participate in activities organized by the social committee, such as happy hours, themed meals, and social and sports events.
• Continue your post-secondary studies with the help of our tuition reimbursement program.
• Enjoy job security and opportunities for advancement within the company.
At Chrono, things move fast! You'll feel right at home with us if you consider yourself a quick thinker, ready to embrace change! If you skimmed through this text because you were eager to learn how to apply, THIS IS YOUR SIGN. Send us your application!
Only selected candidates will be contacted for an interview. However, we keep resumes on file for six months. Since our needs are constantly evolving, keep an eye out for future opportunities.
Chrono Group is committed to promoting an inclusive, equitable, and respectful work environment for all. We value diversity in all its forms and encourage applications from people of all backgrounds, regardless of gender, age, ethnicity, religion, sexual orientation, disability, or any other protected characteristic. Together, we are working to build a company culture where everyone feels valued and supported in their professional development.